Meet the Sierra Miles Team: Experts in Managed IT Services & IT Consulting.
Sierra Miles, founded by Tim Miles and Brandon App, was built on the belief that a technology provider should deliver SAFETY, FLOW, and TRUST to organizations. We focus on creating secure, efficient IT environments that promote seamless workflows and build long-term trust with our clients through reliable technology solutions.
Tim Miles
Network Engineer, Co-Founder & Partner
Tim Miles is a highly experienced Network Engineer and co-owner of Sierra Miles Group. With a focus on delivering cutting-edge IT infrastructure and solutions, Tim leads complex engineering projects and manages the technical team to ensure reliable network performance and security for clients. In 2021, Tim was honored as the NCET Technologist of the Year, recognizing his contributions to the IT industry in Northern Nevada. His expertise drives innovation and operational efficiency. Learn more about how our Managed IT Services and Cybersecurity Solutions support your business with Tim’s leadership in network engineering and security.
Brandon App
Consultant, Co-Founder & Partner
Brandon App is an innovative IT consultant and co-owner of Sierra Miles Group. Known for his strategic approach to technology, Brandon prioritizes building communicative and respectful working relationships with clients and partners. In 2023, Brandon was nominated as an NCET Up & Coming Business Person – Bronze Award Winner, recognizing his contributions to the growth of Sierra Miles Group. His expertise drives forward-thinking IT solutions that meet both operational needs and long-term goals. Learn more about our Managed IT Services and how Brandon contributes to strategic IT success.
Sierra Miles Technical Team
Julie Crampton
Helpdesk Manager & IT Consultant
Julie manages the day-to-day operations of the helpdesk, ensuring efficient support for clients. In addition to her helpdesk responsibilities, she also oversees projects for Managed Services clients, ensuring that IT solutions are implemented smoothly and effectively to meet their business needs.
Tim Lastichen
System Administrator
Tim supports our clients in his role as a System Administrator, bringing extensive experience in providing IT solutions to a variety of industries, including the healthcare sector. His expertise ensures that clients receive tailored system administration services that meet their specific operational needs.
Isiah Brown
CompTIA A+ Certified
Technician & Junior Engineer
Isiah works as an apprentice under Tim Miles, focusing on network engineering. In addition to his training, Isiah supports Sierra Miles clients by providing helpdesk support and assisting with hardware installations, ensuring seamless operations for our clients' IT needs.
Sierra Miles Administration
Tia Payne, CMCO
Compliance Officer & Customer Success Manager
Tia is a Certified Medical Compliance Officer (CMCO) with extensive experience in managing compliance matters at Sierra Miles. She plays a key role in supporting our technical team in addressing clients’ HIPAA compliance needs, ensuring that regulatory standards are met. As a resource for compliance information, Tia guides clients through the complexities of maintaining compliance in their operations. Additionally, she serves as our Customer Success Manager, focusing on fostering strong client relationships and ensuring satisfaction with Sierra Miles' services.
Janaesha Boykins
Finance & Administration Manager
Janaesha serves as the Billing and Administration Manager at Sierra Miles. She is responsible for overseeing all aspects of Accounts Receivable (AR), Accounts Payable (AP), and the broader Finance department. Her role ensures smooth financial operations and supports the administrative functions critical to the company's success.
Bianca Onyeagolu
Marketing & Sales Coordinator
Bianca leads all direct marketing initiatives at Sierra Miles, including social media management, event promotion, and increasing brand awareness. She also plays a key role in assisting with the coordination of the sales process, ensuring that marketing efforts align with sales strategies for optimal business growth.